Managing Interpersonal Differences

 


Because of the increasing diversity of the 21 st century workplace, there are more opportunities than ever before for misunderstandings to occur between co-workers.

This dynamic presentation takes an insightful look at the challenges of interacting with different types of people (different cultures, generations, personality types, etc.), and offers several practical strategies for maintaining quality relationships with all.

 








Key Objectives:

      1. Highten your awareness of the main differences between different populations
      2. Learn several strategies for communicating more effectivel with those from different backgrounds, cultures, ect) than your own
      3. Duration: 1 and 2 hour available

 


Overcoming Relationship Problems

This practical presentation covers several effective strategies for dealing with difficult people and interpersonal problems. In addition, the program will also discuss the keys to avoiding and resolving conflict.